250 732 1120 info@mygo.ca
FAQS

Cowichan Valley Group Tours and Transportation

 

 

FAQs

You’ve Got Questions?

We’ve Got Answers!

Q  How many passengers can you have on the bus?

A  We accommodate 14 passengers and one driver.  On wine tasting tours there is a limit of 12 passengers due to table restrictions at the wineries.

Q  What about wine tasting and lunch fees?

A  Wine tasting fees and lunch are not included in the transportation fee.  However, there is an optional fee if you would like us to cover your tasting and lunch charges. Please contact us to discuss your options if required.

Q  How many wineries wil we visit?

A  Our tours are six hours in length. The clock starts upon first pick up and stops at the last drop off (no matter what the driving distance is). We can usually visit 4-5 wineries and have lunch. One major variable in visiting the amount of wineries is your distance to and from your pick up and drop off location.  Those choosing a wine tour from Parksville to the Cowichan Valley, for example, may wish to purchase additional time. Additional hours may be pruchased at a rate of $150 hour.

Q  Can you tell me the layout of the seats?

A  That’s best shown with a photo:executive group transportation cowichan valley seat diagram

 The passenger side of the vehicle has a sliding door for easy access and exit.

mygo bus transportation

And there is plenty of storage space behind the last row of seats.executive group transportation nanaimo rear space

Q  Is this a commercial vehicle?

A  Our 15 passenger bus is a commercial vehicle and requires any of our drivers to have a BC Class 4 unrestricted driver’s license. We do not permit any employee to drive our vehicle without the driver’s class.

Furthermore, the vehicle has full commercial insurance, proper provincial licensing,  as well as a fire extinguisher, a first aid kit, sanitizer and mask protection on board.

MyGo meets all the requirements necessary to be a commercial general license carrier in British Columbia.

Q  Can I make up my own tours?

A  Certainly, and if you need a hand we are glad to help you.

Q  When does the clock start for charging us by the hour?

A  That would depend on a couple of variables.

Typically,  we charge from the time we arrive at the first pick up spot, or when we meet you at a certain address or destination. The hourly charge continues until the job is completed.

In some cases there may be additional hourly charges depending on where you are picked up or dropped off. These fees (if any) will most certainly be made aware to you before you agree to a price.

In some cases the hourly fee is reduced if we are spending a significant number of hours “waiting”, rather than driving.  The reduction of fees does not include wine tours, or brew pub tours.

 

Q  How do we pay?

A  Payment can be via Mastercard, or Visa, etransfer, or cash.

In some circumstances for some clients, we will invoice for the work that has been completed. For all other work we request payment prior to departure.

Q  How do we book a tour or transportation with MyGo?

A  We can be reached via phone at 250.732.1120, by email at info@mygo.ca.

We do not have an online booking service. We prefer to talk with you one on one to make sure you are properly set up for your tour/transportation.

Q  What about children?

A  Children are welcome, although you must bring the proper child restraints such as a booster seat or approved car seat for your child.

Q  What about drinking alcohol in the vehicle?

A Alcohol consumption in any vehicle is illegal in BC, including limousines and busses. Certainly, you may purchase alcohol on your tour but it may not be consumed in the vehicle, while moving or not moving. You are welcome to consume your own non-alcoholic beverages on the bus. Complimentary water is available.

Q  What about smoking in the vehicle?

A  That’s a no-no. This includes vaping.

Q  What about eating in the vehicle?

A  You are welcome to bring and eat food in the vehicle.

Q  What about fragrances?

A  We prefer that the vehicle be fragrance free. We ask that each person do their best to keep their fragrances to a minimum. This request includes heavily perfumed soaps and body washes as well as essential oils. 

Q  What about pets?

A  Tigers and elephants are not permitted in the vehicle. Black bears should also stay outside. As for other domestic pets, like dogs we are not opposed to pets.

Please discuss this with us when making your reservation.

Q    We have less than 14 people to go on a tour or in need of transportation. Can we still use your services?

A   Certainly. Our 15 passenger forward facing vehicle may be exactly what you are looking for. Lots of room and everyone faces the front.

Q  What area are you allowed to pick up passengers?

A   We are licensed to pick up and drop off anywhere in British Columbia, however, we are only insured to provide transportation service on Vancouver Island.

Q  What about playing music?

A   We have a stereo system that is accessed by USB or BlueTooth. You are welcome to play your own genre of music. 

Contact Mygo Tours at 250.732.1120

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